Welcome to Hayahi. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our website or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should not use our website or purchase our products.

Acceptance of Terms

By accessing, browsing, registering an account, or placing an order through our website, you agree to comply with these Terms & Conditions, our Privacy Policy, Refund & Returns Policy, and any other policies published on our website.

Eligibility

You must be at least 18 years of age or have the permission of a parent or legal guardian to use our website and purchase products. By placing an order, you confirm that the information you provide is accurate and complete.

Products

Hayahi offers a range of modest fashion products, including abayas, hijabs, niqabs, modest wear, and related accessories.

We make every effort to ensure that product descriptions, specifications, images, colors, and prices displayed on our website are accurate. However, actual product colors may vary slightly due to differences in screen settings, lighting conditions, and device displays.

We reserve the right to modify, discontinue, or update any product without prior notice.

Pricing

All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

Hayahi reserves the right to change product prices, promotional offers, discounts, and shipping charges at any time without prior notice. The price applicable to your order will be the price displayed at the time your order is successfully placed.

Orders

Once an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

Hayahi reserves the right to refuse, limit, or cancel any order for reasons including but not limited to product unavailability, pricing errors, suspected fraudulent activity, payment verification issues, or violations of these Terms & Conditions.

If an order is cancelled after payment has been successfully received, any eligible refund will be processed according to our Refund & Returns Policy.

Payments

We accept payment methods made available on our website. Customers are responsible for providing accurate payment information.

Orders will only be processed after successful payment verification or order confirmation in the case of Cash on Delivery (where available).

Shipping and Delivery

Delivery times provided on our website are estimates only and may vary depending on your location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.

Hayahi is not responsible for delays caused by courier companies or events outside our reasonable control.

Customers are responsible for providing accurate delivery information. We are not liable for failed deliveries resulting from incorrect or incomplete addresses.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Returns Policy.

Customers should review that policy before making a purchase to understand eligibility requirements and applicable conditions.

Intellectual Property

All content available on the Hayahi website, including but not limited to text, logos, graphics, product images, videos, icons, designs, layouts, and other materials, is the exclusive property of Hayahi or its content providers and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, published, or used for commercial purposes without prior written permission from Hayahi.

User Responsibilities

You agree to use our website only for lawful purposes.

You must not misuse the website by introducing malicious software, attempting unauthorized access, interfering with website functionality, transmitting harmful content, or engaging in any activity that may damage the website or affect other users.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Limitation of Liability

To the fullest extent permitted by applicable law, Hayahi shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Third-Party Links

Our website may contain links to third-party websites for your convenience. Hayahi does not control or endorse these websites and is not responsible for their content, privacy practices, products, or services.

Visiting third-party websites is entirely at your own risk.

Force Majeure

Hayahi shall not be held responsible for delays or failure to perform its obligations due to circumstances beyond its reasonable control, including natural disasters, strikes, government actions, internet outages, pandemics, transportation disruptions, or other unforeseen events.

Changes to Terms & Conditions

Hayahi reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Any changes become effective immediately upon publication on this page.

Continued use of the website after any changes indicates your acceptance of the updated Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts in Karachi, Pakistan.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Hayahi.com
Karachi, Pakistan
Email: support@hayahi.com
Phone: +92 XXX XXXXXXX