FAQ’s

Yes. If you receive a damaged, defective, or incorrect product, or if your item qualifies under our Return & Exchange Policy, you may request a return or exchange within the specified time period. Please ensure the product is unused, unworn, and in its original packaging.

Hayahi accepts the payment methods available on the website, including Cash on Delivery (where available), bank transfers, and secure online payment options. The available payment methods will be displayed during checkout.

If you have any questions regarding products, orders, deliveries, returns, or exchanges, you can contact our customer support through our email, phone number, WhatsApp, or the contact form available on our website. Our team will be happy to assist you.

Yes, we strive to ensure that all product images accurately represent the items we sell. However, slight variations in color may occur due to differences in lighting during photography and individual screen display settings.

Yes, you may request to cancel your order before it has been processed or dispatched. Once the order has been shipped, it cannot be cancelled. Please contact our customer support team as soon as possible for assistance.